Privacy policy
1. Introduction
Welcome to PioneersPartners! This Privacy Policy explains how Pioneers Partners ("we","us", "our") collects, uses, discloses, and protects yourinformation when you use our website.
2. Importance of Protecting YourPersonal Information
Pioneers Partners is committed toproviding the highest level of security and privacy regarding the collectionand use of your personal information through our website. Personal informationincludes data by which you may be personally identified, such as:
a)First name, last name, post box number, mobile number, email address
b)Details about your computing device.
c)Information collected through the submission of online forms, mobileapplications, or the website's contact us page.
d)Usage of tools such as interactive geo-locators.
3. Information We Collect
When you use the PioneersPartners website, we may collect various types of information, employingvarious methods, including but not limited to:
a. InformationCollection Methods for Personal Information:
Pioneers Partners employs variousmethods to collect personal information, including:
● Cookies: Pioneers Partners may usecookies, which are small pieces of data sent from the Pioneers Partners websiteand stored on your device by your web browser. Cookies help us rememberstateful information or record your browsing activity.
● Geo-location data, siteand pages visited: Pioneers Partners may collect information about yourgeographical location, the sites, and pages visited within the PioneersPartners mobile application, as well as traffic data, logs, and othercommunication data.
● Device Information: PioneersPartners may collect information about your computing device, IP address,operating system, and browser type.
● Web Beacons: PioneersPartners may use web beacons to count users visiting a web page or when anemail is opened.
● Flash Cookies: Pioneers Partners may useflash cookies to collect and store information about user preferences andnavigation. However, Pioneers Partners does not store any sensitiveinformation, such as personal data, in cookies.
b. Protection of Personal Information:
Pioneers Partners iscommitted to protecting your personal information and follows strict privacyprocedures. We require all third parties with a business need to access thisinformation to adhere to similar and equally stringent privacy policies.
Pioneers Partners doesnot provide customer's personal information to other companies for the purposeof independent telemarketing or direct email marketing of any non-financialproducts or services of those companies.
Personal information may be supplied tothird parties under the following circumstances:
● With your explicit permission orrequest.
● If the disclosure isrequired or allowed by law.
● To reputable reportingagencies, subpoena, or during the investigation of fraudulent activity.
● To government agencies,to comply with our legal obligations and provide certain services to you.
● To IT and technicalservice providers who provide us with IT and technical services, such as ourcloud service provider.
● To third-party serviceproviders, such as payment service providers, customer relationship managementservice providers, lawyers, bankers, financial service providers, auditors,insurers, and verification agencies.
● In conjunction withjoint marketing agreements we have entered into.
● To Pioneers Partners subsidiaries tosupport their business needs and market their products and services.
Our website may contain links to andfrom the websites of our partner networks, advertisers, and affiliates. Pleasenote that these websites have their own privacy policies, and we do not acceptany responsibility or liability for these policies. Please check these policiesbefore you submit any personal data to these websites.
4. Your Rights Regarding Your PersonalInformation
You have certain rights regarding yourpersonal information, including but not limited to:
● Right to Object to Processing orWithdraw Consent to Processing: You have the right to object to the processingof your personal data for marketing purposes and in other limitedcircumstances. You can exercise this right by not checking certain boxes on theforms we use to collect your personal data or by contacting us to withdraw yourconsent. To opt-out of interest-based ads, please disable cookies through yourbrowser settings.
● Right of Correction andDeletion: You can review, correct, or request deletion of your personalinformation by contacting us. We may not accommodate a request to change ordelete information if we believe the change or deletion would violate anyapplicable law or legal requirement.
● Right of Information:You can obtain information about our processing of your personal data incertain circumstances.
● Right of Transfer: Youcan request us to transfer your personal data to another third-party entity onyour behalf in certain circumstances and where this is technically feasible.
● Right to RestrictProcessing: You can ask us to suspend the processing of your personal data incertain scenarios.
● Right to Make a Complaint: You have theright to make a complaint at any time to the [relevant supervisory authorityfor data protection issues]. We would appreciate the chance to deal with yourconcerns before you approach the supervisory authority, so please contact us inthe first instance.
5. Retention & Anonymization of Your Personal Information
We will retain yourpersonal data for the duration required to fulfil the purposes outlined in thisprivacy policy, including for the purposes of satisfying any legal, regulatory,tax, accounting or reporting requirements, and for so long as you maintain anaccount on our Websites or have a relationship with Pioneers Partners whetheras a customer or otherwise. We may retain your personal data for some timeafter this period based on the extent necessary to comply with applicable law.
In some circumstances,we may anonymize your personal data (so that it can no longer be associatedwith you) for analytics, market research, and business development purposes, inwhich case we may use this anonymized information indefinitely without furthernotice to you.
6. Processing Outside Saudi Arabia
To deliver our Websiteand Mobile Applications to you, it is sometimes necessary for us to share yourpersonal data with Pioneers Partners Group companies, service providers, andother third parties located outside KSA. When we transfer your personalinformation outside of KSA, we implement, as required by law, appropriatesafeguards to ensure your personal data remains protected.
7. Policy Changes
Wemay make changes to this policy (including any additional Pioneers Partnersterms and conditions incorporated by reference herein) from time to time bynotifying you of such changes by any reasonable means (before they takeeffect), including by posting revised terms on the Website (provided that, formaterial changes, we will seek to supplement such notice by email, anin-service pop-up message, or other means). Any such changes will not apply toany dispute between you and us arising prior to the date on which we posted therevised policy, or other Pioneers Partners terms and conditions, incorporatingsuch changes, or otherwise notified you of such changes. Your use of the websitefollowing any changes to these Terms will constitute your acceptance of suchchanges. The effective date set forth at the top of this document indicateswhen these Terms were last changed.
